iPhone X(s/r)/8/7/6 does not recognize wired or wireless headphones

Important! In the following article, we will focus on wireless headphones, since, firstly, it is for them, and not for all of them, that the ability to configure is available, and secondly, all current iPhone models do not have a 3.5 mm mini-jack connector. How you can configure a wired accessory will be discussed in the last part.

What to do if there is no sound in iPhone X headphones

Each version of the iPhone comes with headphones - EarPods.

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These are not wireless AirPods yet, they have a wire. But they sound good enough. Often, when connected, the smartphone does not respond to them. Wired headphones for iPhone
No settings help connect headphones. If the device has been serving you for more than a month, it is quite possible that the contacts in the smartphone are clogged, clogged with dust and dirt.

Headphone and charger port on iPhone X

This happens at a time when we place the phone in a pocket where there may be other items.

Handbags can also be a source of small litter. Due to a certain layer of dirt, the connector may not fully connect. And not close enough to the port contacts on the iPhone. To clean it, preference should be given to a wooden device: a sharpened match, toothpicks, etc.

Toothpick with cotton pad

Do not use metal tools. They can damage the fragile contacts of the port.

Use a flashlight to get a better look at dirty areas on the port that may be preventing your iPhone from detecting wired headphones. You need to wrap a little cotton wool around the end of a toothpick or match to better collect dirt.

Cleaning the port with a toothpick and cotton wool

The tip can also be moistened with alcohol. But not abundantly, so that it does not spread inside the port. Alcohol will help break down dirt better. Use the wand until you have cleaned the entire port. Clean the connector on the headphones. It may also need cleaning.

This may be useful: how to connect Airpods to Android.

Basic equipment

The basic configuration of the iPhone 8 line, which includes the 8 and 8 Plus models, includes:

  • smartphone;
  • charger;
  • EarPods with Lightning connector;
  • various documentation;
  • paper clips to remove the SIM card tray.

All components are packaged in a branded box with an image of the iPhone on the front side. In addition to an accurate image of the purchased phone, the packaging contains information about the memory capacity of the selected model.

Why iPhone 6 does not recognize wired headphones

If you have connected headphones to your smartphone, but it does not see them, try to solve this problem with simple methods. If the gadget does not detect wired earbuds, disconnect the wire from the port on the smartphone. Try restarting your iPhone 6. The problem may be with the headphones themselves.

Problems with wired headphones

To check this, try connecting others. Accordingly, if you were able to connect others, the reason has been found and the devices need to be replaced or repaired.

For wired headphones, most problems are related to dirty ports. Therefore, always check for any impurities in it. Check the wire itself. Perhaps in some place it was eaten by pets or damaged under other circumstances.

Headphone cord is damaged

This can also be detected by other headphones with the same port. The reasons may be in the port itself to which the earbuds are connected on your iPhone 6. It may be out of order - service employees will help determine this. If other methods do not help determine the true cause of the breakdown.

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One of the headphones is quieter on iPhone 5 - what to do?

Over time, any device malfunctions, temporarily breaks down or breaks down completely. Our task is to determine the type of breakdown and decide what to do - repair or buy a new one. More often than not, almost any breakdown can be repaired. But the question is: is it worth the time and money? One of your iPhone 5 headphones may be weaker than the other. This means that we can probably solve such a breakdown at home.

Dirty headphone mesh

First, make sure that the earphone mesh is clean, the port sees connections, and the wire is intact:

  1. Open the settings of your fifth iPhone; Open iPhone settings
  2. Next, select the “Basic” item; Select "Basic"
  3. Find the line “Universal Access”; Click on the line "Universal Access"
  4. We get to a window with settings for sound and other parameters.

This window contains a slider that allows you to adjust the balance between the right and left channels on the iPhone 5. Adjust them so that the sound in both headphones is approximately the same. By default, the control is set to the center. Let's say in your case there is a problem with the left earbud - try moving the balance a little to the right. In this case, the overall volume will be slightly reduced. But you can get equal volume sound from each earphone.

Adjusting the sound after adjusting the channel balance

Once the sound balance is adjusted, try increasing the overall volume using the buttons on the case or programmatically. There will not be any noticeable loss of sound. If your headphones are not detected by the iPhone X/8/7/6/5 or the sound of one of them is quieter than the other, use all the above methods to solve the problem.

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Apple EarPods with Lightning connector

Apple EarPods with Lightning connector can be used with iPhone, iPad, and iPod touch with Lightning connector running iOS 10 or later.

Apple EarPods with a Lightning connector do not work with iPod nano or any device running iOS 9 or earlier.

Method 1 of 2: Lightning headphones


1 Find the Lightning port on your iPhone.

Although the company has ditched the 3.5mm headphone jack, the traditional charging port, also known as the Lighting port, is still located at the bottom of the phone. You will need to connect a headphone cable with a Lightning output to it.


2 Connect headphones to the Lightning port.

The method of connecting the headphones is identical to connecting the charger in the iPhone 5 or 6.


3 Place the headphones in your ears.

Since Apple ships a set of headphones with every iPhone release, test your headphones to make sure they work properly.

    • If there is no sound coming from your headphones, try adjusting the volume on your phone. Also be sure to check the volume control panel on the headphone cable itself. For best results, insert the right earbud (marked "R") into your right ear and the left earbud into your left ear.


      4 Unlock your phone and tap the Music app to open your iTunes library.


      5 Tap a song to start playing it.

      If you hear music, then you have successfully connected headphones to your iPhone 7!

What to do if iPhone 7 does not see AirPods

Apple's AirPods wireless headphones also sometimes cause problems for users. In our case, AirPods do not want to connect to the iPhone. Let's look at this situation in order. This headphone model connects to mobile devices quite simply. You need to turn on Bluetooth on your iPhone 7 and open the lid of the case on the wireless headphones.

Turn on Bluetooth on iPhone

A window with the words AirPods and a connect button will appear on the smartphone screen.

After clicking, the headphones should automatically connect and be visible in the list.

Click on the “Connect” button on the iPhone screen

You can find them in the section with connected devices.

Devices connected to iPhone via Bluetooth

If this does not happen, restart your phone and try to connect the headphones again.

AirPods Pro connected to iPhone

Turn off other Bluetooth devices, they may interfere with the current connection. Move other Bluetooth devices away from your smartphone and headphones. If you tried to connect them to iPhone 7, but they don’t play after connecting, delete the pairing and connect again.

You can turn off AirPods in the window for devices connected via Bluetooth. Select the one you need from the list and go to the settings to select the item to delete.

Why did Apple decide to abandon the 3.5mm jack?

It's clear that wireless is the future from Apple's perspective; take a look at the wraparound AirPods Max and the ever-popular AirPods Pro, for example. If you don't have the required amount, Apple's subsidiary Beats offers a wireless model with a neckband for a quarter of that price.

Portable devices have been equipped with a 3.5 mm headphone jack since 1964, when it appeared in the Sony EFM-117J radio. After the release of the Sony Walkman player in 1979, its heyday began.

It's worth noting that while the removal of this connector caused a stir, the original iPhone also didn't have one that would suit everyone.

The first version of the iPhone introduced by Apple in 2007 was equipped with a headphone output (which was rare on mobile phones at the time), but it was set so deep that not all models could be connected to it. The first-generation iPhone's audio port was recessed a few millimeters into the top end of the case, and the notch was narrower than most headphone plugs. There were three solutions to this problem: you could use the Apple earbuds that came with the iPhone (their connector matched the diameter), try to cut off the rubber coating of the plugs of other headphones (this may seem funny, but some readers will sigh nostalgically when remembering this procedure), or use adapter

Considering the process of generational change, we can conclude that an important advantage of abandoning the 3.5 mm jack in 2016 could be a reduction in the thickness of the iPhone 7 case. However, in reality this did not happen: both the iPhone 7 and the previous model iPhone 6S it is the same - 7.1 millimeters.

One of the rumors turned out to be true: the space that was previously occupied by the headphone jack has now been given to a second speaker. The iPhone 7, followed by the iPhone 8, 8 Plus, X, XR and XS, supported the stereo format, which Apple claimed provided much better sound without headphones.

Ultimately, the company decided that the usefulness of the 3.5mm jack in the iPhone did not justify the space it took up - and, of course, this was a great reason to motivate owners to switch to Lightning headphones. Subsequently, the main competitors of such headphones became wireless models.

Performing a factory reset on AirPods

No matter how careful a user you are, headphones begin to malfunction over time. Problems can manifest themselves in small things, for example, sometimes one earphone itself turns off. Or the indicator that indicates the status of the device does not light up. All these problems can be resolved by restarting your AirPods and resetting their settings. After which the gadget will work stably again.

To reset, you need to place the headphones that your iPhone does not see in their case:

  1. Open the case cover. Press and hold the button located on the back of the case; Press and hold the button on the AirPods case
  2. Wait until the indicator inside the case flashes white; The case indicator lights up white
  3. Continue holding the button on the case until the indicator turns red; The case indicator lights up red
  4. The indicator will light up red several times, then start flashing white again. Now you can close the case lid.

Next, we need to repeat the connection procedure. That is, turn on Bluetooth technology on your phone or tablet and open the lid of the AirPods case. After the window appears, click on the “Connect” button. Check if you were able to fix the device crashes.

Click on the "Connect" button

Disadvantages of Losing a Headphone Jack

For many audiophiles, eliminating the headphone jack from smartphones was not a good idea. It started out as a bright idea for Apple to sell its wireless headphones and distribute them to other manufacturers who claimed they were abandoning them "due to lack of battery space." Some manufacturers even asked their customers whether they kept the headphone port or not, which turned out to be unfortunate as they eliminated it anyway (only adding to the ire of many people).

Eliminating the headphone port brought more problems than solutions . After all, once we had a headphone jack, we could already connect any Bluetooth headset to our mobile phone if we wanted. When we take it off, we are simply forced to go through the checkout to buy a new product. Likewise, we lost the ability to quickly connect an audio device to a mobile phone (Bluetooth connection is not the fastest technology in the west), while we lost compatibility and sound quality.

Wireless headphones require the use of their own DAC (Digital to Analog Converter), which is a chip that is responsible for converting a digital signal into a mechanical wave, that is, into sound . This component was previously present in all our smartphones and supplied an analog signal directly through the jack port. When you remove the connector, the sound card of your Bluetooth helmets is responsible for carrying out this process. And of course, this affects the final sound quality, since the DAC built into wireless headphones must be very small. Manufacturers are now forced to create tiny sound cards in devices that don't need to protrude from the ear. The result is a more expensive product , with worse value for money than its cable equivalent.

How to solve the problem when headphones do not connect to iPhone 8

Headphones may behave differently when connected to iPhone 8. In some cases, the system detects them, but no sound is played. Or the headphones are detected in the smartphone, and the music plays, but very quietly. Or only one earphone works. In this case, it is worth applying all of the above methods to solve problems with sound and connection. If none of these methods work for you, you can contact Apple technical support.

Apple Support

On this page you need to indicate the serial number and type of device, your country of residence and write a request. Under certain circumstances, your device may be repaired free of charge. The company's services are available in almost every country.

About the manufacturer

The Californian corporation Apple is one of the pioneers in the production of personal equipment: computers, laptops, smartphones, smart watches, audio players. The products of this organization are considered high-quality premium electronics, which has allowed Apple to firmly consolidate its leadership position in market capitalization since 2011.

The current CEO of the global giant is Tim Cook, who has held the position of Chief Operating Officer for a long time.

The main contribution to Apple's income comes from sales of iPhones around the world. That is why buyers, when purchasing an expensive smartphone, expect high quality not only from the product itself, but also from its components, in particular, headphones.

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