The main problems and breakdowns in EarPods: what are they and how to solve them?

Why did Airpods stop working?

One of the reasons why Airpods don't work is because the app or Bluetooth pairing is not set up correctly. As a result, there is no sound, it is distorted or periodically disappears.

Possible reasons:

• Low battery level;
• Random volume reduction;
• Bluetooth module malfunction;
• Pairing faults;
• Failure of smartphone applications;
• Unknown failure.

The first and simplest action, which in most cases solves the problem, is to reboot the devices. Next, it is advisable to re-pair the headphones and phone via Bluetooth. Then, if necessary, erase the cache and reinstall the gadget control application. More detailed malfunction situations are discussed below.

Causes of failure

To figure out how to fix a headphone wire or other part, you should find out what the possible reasons may be. The method for solving the problem may depend on this. Reasons for repair may include:

1. Plug failure. This situation happens when the base of the headphones was pressed down by something or the wire was simply frayed and the contacts lost their functions.
2. Cord damage. This problem could be caused by pets, or the headphones have been in use for a long time, and the wire was simply damaged.
3. The volume control is broken. This situation is not common, but it also occurs among users.

If one earphone sounds quieter

One of the reasons for the problem could be:

1. Low battery: connect the gadget to the charger.
2. Contamination: check the speaker grid and clean it.
3. Cracks and other damage after mechanical impact: cleaning, repair or replacement is required.

Contaminated AirPods are carefully cleaned with a dry brush or cotton swab. If after these manipulations the left or right earphone does not work, you need to perform universal actions: sequentially reboot the devices, reinstall applications, reset all settings, connect again.

Damage to the wire near the plug

The first thing to check is the area near the very base. In most cases, the problem comes from damage in this location. The wire is very mobile around the plug, so over time it simply wears out and stops transmitting signals to the ears.

Before you repair your iPhone headphones, you need to prepare all the necessary tools and parts:

• Old headphones, or rather a working plug from them.
• Soldering iron. Without it, it will not be possible to correct the situation, since the difficulty lies precisely in the wires.
• Stationery knife.
• Insulating tape.

Now you can begin the process itself:

1. First you need to remove the plug from the headphones, as it is unusable.

2. You also need to cut off the plug from the old headset and open it. This is done using a utility knife. You need to cut the shell and take out the base. You can see several wires of different colors, which are responsible for the right earphone, left and general communication.

3. On a piece of paper you should write down the location of these wires in order to solder them correctly in the future.

4. For another headset, you need to remove a certain length of wires from the insulation with a utility knife.

5. In order for the repair to proceed properly, it is best to burn the ends of the wires with fire.

6. Now you need to solder the ends to the old plug. It is necessary to follow the drawn diagram in order to correctly correlate the parts.

7. You can check your headphones by connecting them to your smartphone and turning on music. If everything is good, then we move on.

8. Next, you need to protect the soldering area with insulating tape.

This completes the operation. This scheme is also suitable for deciding how to fix the right earphone from an iPhone and the left one.

Read also:  Do-it-yourself immortal headphone plug made from a plastic pipe

Why does the sound disappear, the left or right earphone does not work?

If your Apple AirPods headphones stop working, you need to check the volume settings, Bluetooth module, and charging level. If normal, do the following:

• Place the gadget in the charging case.
• Close the lid for 30 seconds.
• Take out the headphones, connect, check the sound.

If your AirPods don't work, or only one of them works, resetting the settings will help:

1. On your iOS device, go to Settings.
2. Find the “Bluetooth” menu item.
3. Select i (details icon) next to AirPods.
4. Click on “Forget this device”, “Confirm”.
5. Place the AirPods in the case and close it for half a minute.
6. Open the case without removing the device.
7. Continuously hold the setting button.
8. When the status indicator flashes yellow and then white several times, release the button.
9. Re-pair with your smartphone according to the instructions on the screen.
10. Check the sound.

How to restart Airpods or reset settings

The most common way is to reboot guide apple. Simply put, a factory reset is performed.

What should be done:

1. Go to “Settings”;
2. Select "Bluetooth";
3. Click on the i next to “Airpods”;
4. Select the “Forget device” menu;
5. Place the headphones in the case;
6. Open the lid and long press the status button to reboot the headphones. When the operation is successful, the button will flash white.

Updating the firmware

If one Airpods earphone does not work and the tips did not help, you need to reflash the gadget. In most cases, this operation is done automatically.

The new firmware version is installed as follows:

• Place the headphones in the case.
• Enable charging mode.
• Open the case cover.
• If the instructions are followed correctly, the work is carried out automatically.

Upon completion of the operation, all that remains is to check the available firmware version. You need to go to settings (basic), where in the “about device” section you can find information about the AirPods firmware.

If your AirPods are quiet or there is no sound

Sometimes one of the AirPods starts to sound very quiet, noisy, and the quiet right earbud starts to hiss. This problem needs to be fixed as follows:

• recharge both headphones or one of them;
• clean the mesh from lint and dust;
• clean the entire disassembled headset using a soft brush;
• disable the automatic ear detection option;
• check the volume connection in the main gadget.

Why is one earphone quieter than another? EarPods
If all the steps have been completed, and the sound is still not satisfactory, then it is strongly recommended that you take the wireless headphones to a company service center.

How to clean your headphones

Similar instructions are suitable if there is a connection, but the sound is not displayed. One of the reasons is contamination of the right or left earphone.

what you need for cleaning:

• Soft, dry, lint-free cloth. Make sure that no water gets into the holes.
• Dry cotton swab or brush.
• Do not use sharp metal objects or abrasive materials.

How to clean:

• Wipe the cover with a microfiber cloth.
• Clean the speaker grid, headphone holes, charging ports with a dry soft brush or cotton swab.
• You can soak a microfiber cloth in isopropyl alcohol.

AirPods and charging case are not splash- and water-resistant. You need to make sure that moisture does not get into the holes. If you suspect that water or sweat has gotten into the headphones or case, wipe them with a microfiber cloth, open the case, turn it over and leave to dry.

If the headphones are under warranty, it is better to contact a service center. The product will be replaced with a new one if there is a manufacturing defect. The second option is to connect AirPods to another iPhone to make sure the device is working correctly. If all else fails, you should consider purchasing a new left or right earphone

Prices for repair services

Very often, one earphone does not work on an IPhone 5 because there was a glitch in the device’s software, which subsequently resulted in one earphone stopping working. And as statistics say, for some reason, most often the right earbud, on which the microphone is located, does not work. Also, there are times when one earphone stops working due to problems that arise with the headphone jack. And this happens in cases where water gets in there and a short circuit occurs, or it simply becomes dirty and requires cleaning.

Do not immediately panic if one earphone does not work on your IPhone 5; there is one option that can solve your problem for a while. You need to switch to a mode called “mono audio” in your audio settings. This will give you the opportunity to listen to music in one working headphone, but in full quality. But this method is good only for the first time, since listening to music in one earphone for a long time can cause hearing problems. Well, as soon as you have the opportunity, contact our service center.

Hello everyone! In the iPhone 7, Apple removed the 3.5 mm headphone jack and, most likely, will not return to this outdated (in its opinion, which can be argued with) interface in all subsequent models of its mobile devices. This means that, willy-nilly, Lighting headphones (or special adapters) will gain popularity. There’s simply no escape from this – I want to listen to music.

No, of course, there are also Bluetooth “ears”, but they have a couple of significant drawbacks. Firstly, they are not included with the iPhone. Secondly, the price. Therefore, congratulations to all of us - the era of a new interface has arrived. But along with this “wonderful” event, as usual, problems come - where would we be without them? The fact is that in some cases, the iPhone may either not see the Lighting headphones at all, or they will simply turn off after some time, and the user will see the message “product not supported” on the screen.

Why is this happening? Now let's figure it out, let's go!

In addition to headphones, the article should also consider adapters from Lighting to 3.5 mm. After all, in essence, they are practically the same thing. They have the same input, but only the output will differ - either two ears or a 3.5 mm interface.

It’s probably worth starting with “global” problems and listing the reasons why iPhone headphones don’t work at all:

But you shouldn’t immediately run to the workshop, because there is another reason for the “ears” not working and, in my opinion, it is the most common. True, most often she has slightly different symptoms...

Let's imagine that the headphones still work through the adapter. However, they do it in a strange way... after some time they turn off (the message appears on the screen - the accessory is not supported), and the sound begins to be output to the speakers. Moreover, if you pull them out and insert them, then nothing changes. It saves for a short time, but after a couple of songs the shutdown repeats. What is the reason?

It is worth noting the main thing: it is not a matter of software - flashing, resetting settings and other manipulations will not help.

It's simple - the problem lies in the Lighting headphones and adapters themselves, since such problems only occur with non-certified accessories. “The Chinese don’t sleep” and the market is simply flooded with unoriginal products.

Moreover, sometimes it is very difficult to distinguish them visually - they look exactly like real Apple accessories. But there is one trick here that we have not yet learned how to fake - just connect the adapter to the Lighting connector of the iPhone, look at the screen and... the pop-up window may say:

Only the last inscription indicates that you are using a certified accessory. Everything else may indicate that the adapter is unoriginal, which means you need to prepare for poor sound quality, periodic shutdowns and other “joys”.

Why is this happening? The fact is that in its Lighting accessories Apple uses a special chip that ensures full compatibility and high-quality work with iOS devices. And, apparently, it is not yet possible to fake it.

Conclusion: stock up on money and go to the store for “real” headphones (adapters) with a Lighting connector. Everything that can be ordered in China (costing 100 rubles per kilogram) will either not work immediately or after the next iOS update. At least, this is the situation at the moment.

Apple slightly delayed the release of new wireless AirPods, thanks to which, they say, the company managed to solve a number of technical problems that inevitably happen with new devices. However, judging by the reviews, Apple specialists have not yet solved all the problems with AirPods.

On the other hand, most of the troubles that users most often complain about can be classified as standard. That is, those that the user himself can eliminate without much effort.

If it comes to the point, competently.

In this regard, about what can happen to

during their operation, and what should be done in such cases.

AirPods problems - won't connect

If one or both AirPods suddenly stop connecting to the iPhone, iPod or iPad with which you usually use them, then the first thing you need to do is simply insert them into the case. Next, wait at least 10 seconds, then take out both headphones and insert them into your ears. After another 3-5 seconds, AirPods should automatically connect to any of the devices already “familiar” to them, if one is nearby and in working condition.

During the process, the connection indicator on the headphone case should blink white. If the white color of the indicator is not observed, close the case, press the reset button, holding it, open the case again and look at the color of the indication. It will either immediately turn white, or you need to hold the button down a little longer until it flashes yellow several times and then finally flashes white.

If the headphones still do not connect, then you need to turn off and on Bluetooth, to which the headphones are “attached”, and to which they do not want to connect at the moment. Open " Control Center"

“, turn off the Bluetooth module, wait for
half a minute
, turn it on again and look at the behavior of our AirPods.
Connected - good, if not connected - reboot them (more on this separately - at the end of the post
).

AirPods problems - the left or right earphone does not connect

As practice shows, this sometimes happens if for some reason you replace one of the headphones in a pair. Without preliminary setup, the new AirPod, as a rule, simply does not sync with the old one and does not connect to the playback device. To fix the problem, you just need to command your iPhone, iPad or Mac to “forget” the old AirPods and then connect both existing ones as a new pair. You can do this as follows:

• open “ Settings
  ”, then “
  Bluetooth
  ” and find the old AirPods in the list;
• tap the letter “i” on the right and then “ Forget this device
  ” (if you did not find the “Forget” function in the device settings, try restarting the network settings:
  “Settings” → “General” → “Reset” → “Reset network settings”
  ) .

After this, we connect both headphones to the device by following the standard pairing procedure.

AirPods problems - won't connect to Mac

First, let's note that if your Mac is, let's say, not very new, then connecting AirPods to it may indeed not be so easy. But sometimes AirPods for some reason don’t want to connect to new Macs. If such an opportunity occurs, then we begin with the actions listed in the previous paragraph.

But keep in mind that if you turn off Bluetooth on your computer, then all wireless BT peripherals that worked with it will also turn off. In particular, a mouse, if it is also Bluetooth. Therefore, instead of disabling the Bluetooth module of the laptop, it is better to try to remove the current pair with headphones and pair them again ( "System settings" -> "Bluetooth"

select
“AirPods”
and click “
X
”).

By the way, directly from the Mac, via iCloud, you can also “unlink” the headphones from all your iOS devices with which they are paired, i.e. iPhone, iPad and Apple Watch. Only after this is it advisable to reboot each of these devices.

New pair with AirPods, open the Bluetooth settings on the Mac again and carry out the standard pairing procedure. Next, iCloud will automatically connect the headphones to all other devices. In the vast majority of cases, failures when connecting AirPods to Apple devices are resolved in this way.

If your AirPods suddenly stop automatically connecting to your Mac...

...then you can quickly resolve the problem using one of the following methods:

• open “ System settings
  ”, click “
  Bluetooth
  ”, then “
  Turn off Bluetooth
  ”, wait at least 30 seconds, then click “
  Turn on Bluetooth
  ”;
• in the menu bar, click the speaker icon and in the “ Output device
  ” list, select
  AirPods
  ;
• on a Mac, open “ System Preferences
  ”, click “
  Bluetooth
  ”, wait a bit until the computer finishes searching for all available Bluetooth devices and AirPods appear in the list (most likely marked “
  Not connected
  ”), now
  in the menu bar
  (in at the very top of the screen) click the speaker icon, also wait a little until all devices are displayed in the list, select AirPods and wait for the sound signal, which indicates the completion of the headphone connection procedure.
• , several reboots of the Mac in a row
  also help , during which the old iCloud and Bluetooth cache is cleared.

AirPods problems - won't connect to Apple Watch

Before connecting Airpods to your smartwatch via Airplay, try turning on Airplane mode on your Apple Watch for a few seconds, and then turning it off. Focus often helps resolve bugs with connecting or syncing headphones to the Apple Watch.

AirPods problems - won't sync with iCloud

In this case, you should simply log out of iCloud and then log in again. Often this is enough to eliminate various synchronization bugs. Including those that cause one earphone to stop working (this often happens in the first 1-2 days after connecting AirPods).

If reconnecting to iCloud does not help, then the synchronization problem can also be solved by restarting the headphones themselves. The procedure is described below.

AirPods problems - turning off while talking on the phone

There is such a problem. And it is especially annoying if the call is very important, or the headphones are turned off when you are on the move - driving, walking or running. Such a sudden shutdown occurs for a number of reasons, and therefore the problem is also resolved in different ways.

Let's start with the simplest thing - check the battery charge level of the headphones. If this is okay, then we switch the AirPods to work with phone calls only through one earphone. This is their normal mode and AirPods should work without problems in it. We configure AirPods so that the left or right earbud always works as the headset microphone. To do this, tap “Settings” -> “Bluetooth”

, in the list of devices we find
AirPods
and click
the letter “i”
to the right of the name, then tap “
Microphone
” and select at your discretion “
Always left AirPods
” or “
Always right AirPods
”.

In addition, you can also try disabling the automatic ear detection feature for a while. This will reduce the mega-functionality of your AirPods somewhat, but you may be able to find out why the headphones turn off during a call. On the iPhone, again click “Settings” -> “Bluetooth”

, in the list of devices we find AirPods and tap
the letter “i”
to the right of the name and on the next screen turn off “
Auto-detection of ear
”.

In some cases, rebooting the iPhone and/or completely rebooting the AirPods helps.

AirPods problems - they discharge very quickly

Ideally, fully charged AirPods have up to 5 hours of battery life. A 15-minute charge of completely discharged headphones is enough for about 3 hours of work. And the headphones work for about a day if you put them in the case from time to time.

If the autonomy of your AirPods differs noticeably from these indicators, then first check if the Auto-detect ear

".
Thanks to it, the headphones automatically turn off as soon as you take them out of your ears, and do not waste battery power. Tap “Settings” -> “Bluetooth”, the letter “i” next to AirPods -> “Auto-detection of ear”
(the switch should be green).

If your headphones are draining faster than usual, try opening and closing the AirPods case near your iPhone (or iPad) less often. It is believed that the headphones somehow update the Bluetooth connection every time, which also does not help save the power of their tiny batteries.

If the AirPods discharge very quickly, even if they are not used in any way, then you need to reboot them. And if resetting the settings did not produce the desired effect, then it is better to contact a service or store for advice. It may be that AirPods will have to be replaced.

how to restart AirPods

The procedure is simple, takes about 20 seconds, but, as you already understand, it allows you to solve many software problems that arise with AirPods. Plus, after rebooting the headphones. As a rule, they also connect faster. So, in order:

• put AirPods into the case;
• on the back of the case we find the button, press it and hold the press for at least 20-30 seconds;
• the orange light on the case lights up - the reboot is complete, close the case;
• open the case next to the iPhone, after which the headphones will automatically reconnect to the smartphone;
• iCloud will also automatically reconnect AirPods to all your other Apple devices.

how to clean AirPods

First of all, regularly. Secondly, if you notice that one earphone has started to sound worse (or both have started to sound worse at once), then the first thing you need to do is inspect both devices for the presence of various kinds of substances on them, that is, dirt.

The longer you wear your headphones and the longer you neglect to care for them, the more unpleasant this procedure will end up being. For the simple reason that getting out the earwax that has accumulated in the AirPods holes is not only unpleasant, but also difficult.

You can clean your AirPods using a regular toothbrush (clean and dry) with soft bristles. If the radiator grilles are heavily clogged, try first “stirring up” the dirt with a brush, and then, with the utmost care, pull it out using... for example, a vacuum cleaner. And don’t forget that you have in your hands, “ears” for 160 bucks.

As a last resort and if the headphones are yours

, then you can use your mouth (they say that this is even more effective than using a vacuum cleaner). It’s unlikely to succeed the first time, but if you repeat the procedure several times and using a suitable brush, sooner or later you will remove debris from the grates.

Let’s repeat, there really isn’t much that’s pleasant, so it’s better not to let things get to that point and just clean your headphones at least from time to time, without waiting until they get clogged to a completely indecent state.

According to SquareTrade research, iPhones are the most reliable smartphones on the market. However, even Apple devices are prone to malfunctions. In some cases, after listening to music on an iOS device through headphones, the sound from the speakers completely disappears. Sometimes the device displays a volume icon that does not respond to changes in sound level. The problem is quite rare, but it does happen. For those who have encountered this for the first time, we offer instructions on how to restore the operation of the gadget.

Why does my iPhone think it has headphones connected when it doesn't?

The gist is this: you listen to music on your iPhone, iPod touch or iPad, take out your headphones and... system notifications, sounds, ringtones are no longer played through the built-in speaker. There may be several reasons, but the most common are the following:

• Failure occurred when removing the plug from the device.
• You turned off the headphones while the device was performing internal operations.
• You used headphones or a headset of poor quality.
• Problem with the 3.5mm jack.

Software or hardware problem

In fact, not only problems with hardware, but also a failure of the operating system can lead to such an incident. As practice shows, for the vast majority of victims, the problem manifested itself precisely because of a banal mistake. What can you do in this case:

Insert and remove the plug from the headphone jack

. There is a possibility that iOS did not have time to detect that the headphones were removed. If the user suddenly pulls out the plug, the system may continue to believe that they are still connected. Sometimes it is enough to insert and remove the headphones several times for the device to start working normally again.

Connect other headphones.

This can really help. If the problem is with the connected accessory. Yes, yes, especially if it costs less than 300 rubles.

The problem of poor quality accessories isn't new, but to make sure it's not just your headphones, it's a good idea to try an alternative.

Restart device

. A simple reboot of your device may solve your problem. Coupled with a Chinese headset and a glitch in the OS, it is quite possible that the smartphone will not understand what happened.

Check the headphone jack

. If none of the methods above helped you, then it’s time to use the deduction method. What if something got into the iPhone's 3.5mm jack? Various contaminants can lead to short-circuiting of the contacts between the headphones and the smartphone. Take a flashlight and look inside. If something does get in there, you can use a toothpick or cotton swab to clean the connector.

Remember that everyone needs moderation. Pressing with all your might and scraping against the walls is also not the best option.

Restore or update iOS

. If there are no problems with either the connector or the system, you can use a more radical method.

Try updating iOS from . There is a chance that after the update everything will fall into place. Especially if you had any system tweaks installed.

Jailbreak?

Third-party software installed from an unofficial Apple store can lead to similar consequences, especially if the user installing the jail is a beginner. In this case, you can try to remove all used tweaks. And if it doesn't help, try the previous steps.

Service center

Unfortunately, if the methods described above did not lead to the desired result, then the last thing that can be recommended is to contact an authorized service center. You should not try to disassemble the device yourself, even if you are confident in your abilities. It often happens that violations are associated with damage to the printed circuit board after exposure to moisture. Some users have reported audio problems after their iPhone has been in water or had liquids spilled on it.

We hope that the above tips helped in eliminating this annoying problem. Remember that most problems with iPhone and iPad can be resolved quite simply.

Headphones are the weak point of Apple products. There are known complaints from users that iPhone headphones do not work even a month after purchasing the device. But a headset malfunction is not always associated with its failure.

You can eliminate the first two faults from the list yourself at home. In other cases, malfunctions due to which the iPhone 5 headphones do not work | 5S are determined by device diagnostics.

Tariffs if iPhone headphones don't work

Exclude headset failure from the list of reasons why 6 | 6S, simple. Connect other original AirPods to the device. If the malfunction persists, we look for the cause further. After checking the functionality of the headset, inspect the headset connector for contamination. Dust and lint from pockets and bags, packing into the connector, cause the headphones of the iPhone 6S, 7 or any device to not work.

The main reasons for all iPhone breakdowns are falls and moisture getting under the case. Take precautions when handling the device. This will avoid calls for device repair. If you still cannot avoid a breakdown, the engineers at the Apple Favorite service center are always ready to help you solve any problem.

order

Lost sound on iPhone

The iPhone must be positioned so that there are no obstacles between it and the headset. Experts advise keeping the gadget away from poorly shielded cables, a switched-on microwave, wireless speakers, and places with an active Wi-Fi connection.

If the sound problem persists, do the following:

1. In the settings menu select Bluetooth.
2. Find the paired device.
3. Click on the “Forget” icon.
4. Reboot the device.
5. Reconnect AirPods.

Wire defects

Very often it happens that some section of the wire breaks, and because of this, the headphones begin to work poorly. This is checked quite simply: with music or an audio file turned on, you need to feel the wire along its entire length. If, when touching any area, you hear that the sound begins to disappear or change, you need to mark this place in order to then perform actions on it.

Now let’s figure out how to fix the iPhone headphone cord:

1. The first thing you should do is buy a new wire to replace the old one.

2. For old headphones, you need to remove the cable. To do this, you need to disassemble the ear parts of the headset with a utility knife. Inside you can see the wiring soldered to the board.

3. You should remember the location of the wires and solder the new cable in the same way.

4. The plug must also be disconnected and connected to a new cable. How to do this is described above.

What to do if nothing helps

Airpods should be treated like any other piece of equipment if they don't work. Products within the warranty period can be returned or exchanged.

Alternatively, you can try connecting the device to another phone. If the accessory works, you need to look for the cause of the malfunction in the smartphone. The connection connector may not be working correctly. Unsuccessful attempts to restore the headphones using the above methods lead to the acquisition of new elements. In this case, you can buy the right or left accessory separately.