12/25/2018 Category: Errors and problems Author: alexeish4tohin
Lack of sound in headphones is one of the most common problems in Windows 10. The audio output signal may disappear either after a system update or for no apparent reason in a Windows 10 that was working normally before.
- Check for mechanical damage
- Diagnostics and automatic troubleshooting
- Checking audio playback device settings
- Installing and updating drivers
Video: how to roll back sound drivers
- User reviews
Lack or outdated drivers
Perhaps the reason for the headset not working is in the software. In this case, you need to look for a disk that contains all the installation drivers. It usually comes with the motherboard and always has the required software. Installation is quite simple and does not involve difficulties, which makes this method the fastest and easiest.
After the drivers are installed, you need to restart the PC and it will begin to recognize them.
Another case is if the disk, as usually happens, is missing. In this situation we do the following:
- Determine which audio card is installed:
- Go to “Device Manager” and select “Sound Devices” or “Audio Outputs”, go there and find the audio card.
- Go to the manufacturer’s website and download the current version:
- In the search, enter “realtek high definition audio drivers”.
- Let's go to the office. website, find the latest software and download it.
- Driver installation:
- Standard procedure for any utility. We run the installation file and perform the installation sequentially.
- Driver setup:
- Go to additional settings (Start/Control Panel/Realtek Manager).
- We separate the input jacks as independent devices. This is necessary for simultaneous streaming to all connected devices (not only speakers, but also headphones and microphone).
- Disable the detection of outputs located on the front panel.
After that, just connect the headset and continue to enjoy pleasant sound.
❔ 1. Why the laptop does not see headphones - Windows 10 or 7
Audio devices, properties, driver.
If the laptop does not see headphones (wired) on Windows 10 or another version, then you need to check the audio card drivers and connectors . We check sequentially:
- Go to Start -> Control Panel -> System and Security -> Device Manager. Or simply type “device manager” in the internal search (near the “win” button on Windows 10).
- Select “Audio inputs and audio outputs” and the desired device in them.
- If there is an exclamation mark, update the drivers in the device manager (as in the screenshot) or manually.
- If there is no exclamation mark, set up the sound in the Realtek utility, and then in Windows.
- If it doesn’t help, check the functionality of the connectors.
By the way, first of all, if the laptop does not see the headset, check it on another source (from a computer or phone, for example). Perhaps it's not the laptop that doesn't see the headphones (Windows 7 or 10 doesn't matter
